Returns & Exchanges Policy
At HIFAS DA TERRA, we want you to be completely satisfied with your fashion and wellness-inspired purchases. If your item isn't the perfect fit, you may return unused and unworn products within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Ship the Items
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing